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Avatar Academy

Avatar Academy VR training, by Mersus Technologies Train on the real procedure, before the real machine.

Avatar Academy is hands-on VR training for medical device, biopharma and plastics manufacturers: your own procedures on the Meta Quest line, with a record of every session.

Book a demo

A 30-minute video call with the team who build the training.

Customers include

  • Boston Scientific
  • Freudenberg Medical
  • NIBRT
  • Camfil
  • Siemens
Inside the headset

VR training on real procedures, practised by hand

Each module rebuilds a task step by step, modelled on the real equipment and SOP, so operators practise without stopping a line or risking a tool.

  • Avatar Academy injection moulding module: removing a moulded part from the machine in VR with virtual handsInjection mouldingMachine set-up and part removal
  • Avatar Academy robotic arm module: a trainee avatar at the cell with its teach pendantRobotic armTeach pendant and safe operation
  • Avatar Academy fuse change module menu in VR, with progress ticks for each learning modeElectrical maintenanceFuse change, step by step
  • Avatar Academy fire safety module: using a fire extinguisher on a fire in VRFire safetyChoosing and using an extinguisher

For plastics manufacturers: the Injection Moulding Suite, 4 courses and 20 modules. The first course was developed with First Polymer Training.

Proof

Results from regulated manufacturing

From two GMP-regulated programmes.

less training lead time
75%
Freudenberg Medical, EP catheter programme
lower scrap rate
50%
Freudenberg Medical, EP catheter programme
line clearance training sessions
16,000+
Boston Scientific, Cork

Freudenberg figures from Freudenberg Medical’s published case study. Mersus built the VR training used in that programme. Read Freudenberg Medical’s case study (PDF) (opens in a new tab)

“It takes out the fear of walking onto a shop floor, especially if you aren’t used to working with the machinery.”

Catherine Dynes, Senior Manufacturing Engineer, Denroy (injection moulder)

Featured in British Plastics & Rubber, September 2026 (opens in a new tab)

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Learning modes

How Avatar Academy works: from watching to doing

Modules take trainees through four learning modes, so they build skill before they are tested.

  1. DemonstrationWatch the procedure carried out in full.
  2. ExplainerA guided run, each step shown and explained.
  3. PracticeThe same steps without prompts, as often as needed.
  4. ExamScored and logged in the web portal.
Avatar Academy web portal, sample users table: progress, sessions, courses, time in training and last session for each trainee
Every trainee at a glance: progress, sessions and time in training.
Avatar Academy web portal, sample performance chart: score by session, with duration, timing, hesitation and movement for the last attempt
One trainee in detail: score by session, timing, hesitation and movement.
Before you book

Questions buyers ask first

Can we trial it first?
Yes, on your own headsets from the Meta Quest line or ones we supply set up. First, we create a trial account with the courses that suit you. Then you download the app from the Meta Store. In total, it is six steps from headset to your first module. Ask for a trial when you book a demo.
What hardware do we need?
Headsets from the Meta Quest line and a browser for the web portal. We can also supply headsets set up, or you use your own.
Can you build our own procedure?
Yes. We build from your SOPs, drawings or video, and then an engineer on your side reviews each step. In addition, ready-made courses are also available.
How quickly can we start?
Ready-made courses can be live within hours of the headsets being set up. For your own procedure, however, we agree the build and timeline with you after the demo.
Who sees the results?
Your managers and trainers, in the web portal. Records support your own sign-off on the real equipment; however, they do not replace it.
How is it licensed?
An annual site licence with unlimited operators. Terms are agreed per customer.
See it on your procedures

Book a demo of Avatar Academy

On a 30-minute video call, we show a module running in a headset, the manager portal with sample results, and how a module of your own procedure would be built.

Book a demo

Then: a scoping session on one procedure, and a trial on your headsets or ones we supply.